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This privacy notice contains all the information on how we process your personal data on this platform, and on the rights you are entitled to.

The Data Controller i.e., the subject that decides why and how your personal data are processed, is Le grand chalet Chem. de la Source 2, 1854 Leysin, +41 024 493 01 01, 

The following data will be processed:

  •     Contact details (name, surname, e-mail address, telephone number, residence/domicile;

  •     Passport data and passport scan;


For what purpose your data will be processed, on what grounds and how long they will be kept :

The data will be processed for the following purposes and according to the following conditions of lawfulness of the processing; we will retain them according to the following timing:

The Data Controller


1: to create an account (processing required; failure to provide data will prevent the creation of an account on the Platform)

2: to book a room and/or a service within the hotel (processing required; failure to provide data will prevent the registration)

3: Important communications and communications concerning your journay/reservation and/or service booked.


1 : The processing is necessary for the execution of the contractual measures adopted upon your request and, for certain data, on the basis of our legitimate interest.

2 : Data will be processed only according to your consent. You can withdraw your consent at any time, without affecting the lawfulness of the previous processing, by directly deleting the data you have entered, or by writing us at


Data communication and dissemination

The data provided during the registration process will be processed exclusively by Le Grand Chalet staff and its collaborators, or by subjects expressly appointed as Data Processors (e.g., companies supplying platform management and maintenance services).

Furthermore, data could be communicated to other third parties to ensure to proceed to the registration correctly.

Your rights regarding the processing of personal data.

You are entitled to ask us: to access your data; to rectify your data (update, modify and/or correct your personal data); to delete your data; to limit the processing of your data; the portability of your data, if the legal requirements are met (receive the data in electronic format, and request that such data be transmitted to another Data Controller); to oppose to the processing in the cases provided for.

Furthermore, in all cases in which your data are processed based on your consent, you can always withdraw your consent, without affecting the lawfulness of the previous processing.


You can exercise your rights by calling us at +41 024 493 01 01 or by writing us at,

The exercise of your rights is free of charge.


Other rights protecting you: if you think that the processing of your personal data has been carried out in violation of the provisions of the law, you are entitled to lodge a complaint with a Supervisory Authority located in your place of habitual residence or domicile in Europe, or to bring an action before the competent Judicial Authority.

The list of the Supervisory Authorities responsible for the protection of personal data is available at the following link:

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